MyCPAP Shipping Policies & Procedures

MyCPAP.COM offers fast, friendly and secure shipping throughout the United States via the U.S. Postal Service (USPS) and United Parcel Service (UPS). Our shipping policies and procedures are outlined below.

Proudly Serving Customers Nationwide
We offer shipping to all addresses serviced by the U.S. Postal Service (USPS) and United Parcel Service (UPS) within the United States, US Territories (including Puerto Rico, the US Virgin Islands, Guam, etc.) and US Military APO/FPO Addresses. At this time we DO NOT ship to any other international destinations.

Shipping To Post Office (PO) Boxes
Orders shipping to PO Boxes are always shipped via the US Postal Service (USPS). All standard shipping and service rates apply.

Shipping To Military APO/FPO Addresses
Orders shipping to military addresses are always shipped via the US Postal Service (USPS). APO/FPO packages can only be shipped via First Class or Priority Mail. Express Mail is not offered to military addresses.

We Aim To Ship All Orders Within 1 Business Day
We ship more than 95% of all orders within 1 business day (Monday - Friday). Our final shipments leave at approximately 4pm Eastern each day, so Express and Overnight orders placed before 3pm will usually ship the same day. If your order is going to be delayed more than a day or two we will notify you using the contact information provided with your original order.

We Ship via UPS & USPS
We offer shipping via the United States Postal Service (USPS) and United Parcel Service (UPS). When you place your order online you'll be able to select your preferred method of shipment directly at checkout. All shipping methods and costs will be displayed prior to selection. Review the information below to learn more about individual shipping services and options.

Shipment Tracking
Once your order ships we will send you an email with shipping confirmation and a tracking number. Please add our email address -- help@mycpap.com -- to your address book to ensure our emails get through to you. Packages can be tracked directly at UPS.COM or USPS.COM depending on the service used in shipment.

usps logoUnited States Postal Service (USPS) Shipping Policies

The US Postal Service ships to most physical (street) addresses and all PO Boxes within the United States and US Territories.

  • FIRST CLASS - Average transit time is 5-6 days.
  • PRIORITY MAIL - Average transit time is 3-4 days.
  • EXPRESS MAIL - Express shipping is guaranteed OVERNIGHT to most locations within the US. Signature confirmation is a standard feature of Express shipment. Upon request MyCPAP.COM can note on the package that a signature is not required. In such instances it is up to the discretion of the local postal worker whether the package can be left safely without a signature.

US Postal Service Delivery Schedule
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Tues
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The US Postal Service offers deliveries at all service levels 6 days a week (M-S). Delivery on Sundays is not generally available.

2013 Postal Holidays
  • January 1 (Tuesday) - New Year's Day
  • January 21 (Monday) - Martin Luther King, Jr. birthday (observed)
  • February 18 (Monday) - Washingtons birthday (Presidents Day)
  • May 27 (Monday) - Memorial Day
  • July 4 (Thursday) - Independence Day
  • September 2 (Monday) - Labor Day
  • October 14 (Monday) - Columbus Day
  • November 11 (Monday) - Veterans Day (observed)
  • November 28 (Thursday) - Thanksgiving Day
  • December 25 (Wednesday) - Christmas Day
  • January 1, 2014 (Wednesday) - New Years Day

ups logoUnited Parcel Service (UPS) Shipping Policies

UPS shipping is available to most physical (street) addresses within the United States. UPS does not deliver to PO Boxes. Shipping charges vary and are displayed during checkout, for reference, prior to service selection. MyCPAP.COM offers UPS shipping at a variety service levels. Some service levels may not be available to all locations.

A Note About UPS Transit Times - UPS calculates package transit times based on a 5-day shipping week. Therefore a package shipped on Friday via 3 Day Select will be delivered on Wednesday and a package shipped on Friday via Next Day Air will be delivered on Monday. Please take this into account when making your shipping decisions.

A Note About UPS Saturday Delivery - UPS does NOT offer Saturday delivery as part of its standard service. Most UPS shipments CAN be upgraded to Saturday delivery for an added $15 charge. Please call MyCPAP.COM if you would like to place an order for Saturday delivery with UPS.

United Parcel Service (UPS) Delivery Schedule
Mon
Tues
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Sat
Sun
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UPS offers deliveries at all service levels 5 days a week (M-F). Delivery on Saturdays is NOT offered as a standard service but can be arranged, in most cases, for an additional fee. Please call MyCPAP if you would like to place an order for Saturday delivery with UPS. Sunday delivery is not available.

2013 UPS Holidays
  • January 1 (Tuesday) - New Year's Day
  • May 27 (Monday) - Memorial Day
  • July 4 (Thursday) - Independence Day
  • September 2 (Monday) - Labor Day
  • November 28 (Thursday) - Thanksgiving Day
  • November 29 (Friday) - Day After Thanksgiving Day
  • December 25 (Wednesday) - Christmas Day
  • December 31 (Tuesday) - New Years Eve
  • January 1, 2014 (Wednesday) - New Years Day

REGIONAL HOME CARE
125 Tolman Avenue
Leominster MA, 01453
Toll Free: 800-229-6267
Fax: 978-840-0115

MyCPAP.COM
20A Northwest Blvd,
Suite 240
Nashua NH 03063
Phone: 978-840-0113
Email: help@mycpap.com